American Made Copper Lanterns & Handmade Outdoor Lighting

"When love and skill work together, expect a masterpiece..." - John Ruskin (1819-1900)

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Shipping

Shipping

Description
Detailed Info

shipping to Canada

Specifications

Style Colonial, Traditional, Early American, Rustic

Suggested Uses Front Porch, Outside Wall, Garage, Entryway, Outdoor Areas, Walkway, Breezeway, Pool Area, Dock

Outdoor Use Yes.

Indoor Use Yes

UL Listed Yes.

Wet Locations Compliant Yes.

Dark Sky Compliant No

LED and CFL Compatible Yes

Materials Copper, Brass, Glass

Construction Handmade, Made in USA

Voltage 120V

Max Watts Per Socket 60W

Bulbs Included? No

Warranty Lifetime Warranty - Click for Details

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Lanternland fixtures are sold with a lifetime limited warranty to the original purchaser. All mechanical and electrical components carry a lifetime warranty against defects in workmanship or materials. If our product fails due to a defect in material or workmanship, Lanternland will repair or replace it free of charge. The warranty does not apply to (a) damage caused by accident, abuse, mishandling, vandalism; (b) units which have been subject to unauthorized repair, opened or taken apart, other than the normal re-lamping; (c) units not properly installed and/or under abnormal use including certain climatic and environmental conditions; (d) damages exceeding the cost of the product; (e) any glass.

The obligation of this warranty is limited to repairing or replacing all or any part of the product which in the opinion of Lanternland shall be proved defective in materials or workmanship under normal use and service. Never shall Lanternland be liable for any special or consequential damages, labor, repair or removal of defective part, or any other costs or warranty, expressed, implied or inferred.

Due to the handcrafted nature of this product dimensions listed are approximate and may vary slightly. It is natural for brass and copper to change color as they age. Slight variations in the finish are a natural characteristic of brass and copper and do not constitute a defect in workmanship. Environmental influences determine the speed and nature of these color changes and they are neither predictable nor covered by warranty in any manner.

We reserve the right to charge for repair or replacement costs of items damaged through no fault of Lanternland. An estimate for such repairs will be quoted for your approval before beginning work. In the event a repair is needed due to acts or conditions beyond our control, the cost of shipping and handling is the responsibility of the owner. Return shipping will be charged to cover our costs. Any modification to a Lanternland lighting product not made at the factory will void the UL listing as well as the Lanternland warranty policy.

Return Policy Return Policy - Click for Details
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We ask for your understanding and cooperation in complying with our return and refund policy as follows:

All Lanternland products are custom orders and are NOT returnable unless...

A) The product is defective and / or damaged during shipment. See �Inspection and Return� section below for details of inspection and return process.

B) The product received is not the product ordered. Slight variations in size and finish are normal due to the handcrafted nature of the product and do not qualify under this provision.

Merchandise returned without written authorization will not be accepted.

Requests for authorization to return merchandise damaged during shipment must be completed within 48 hours of receipt of merchandise. See below for details of inspection and return process.

Customers will receive credit only towards future orders on authorized returned merchandise. We do not issue refunds. The credit amount will not include freight charges. Credits will be processed by our accounting department; please do not deduct credits on your own.

The customer is responsible for all freight charges incurred returning merchandise.

Returned merchandise is subject to inspection. Unsalable or damaged merchandise will be credited at salvage value or less costs of repair. See �Inspection and Return� section below for details of inspection and return process.

We reserve the right to refuse any returns for any reasons.
INSPECTION AND RETURN:

Although damage in transit is rare, it does happen on occasion. Any damage to the outside of the box or to the Merchandise itself must be recorded on the Bill of Lading before signing for the delivery. Call Customer Service for assistance in processing any damaged items. No exceptions can be made without approval. Contact Customer Service for a Return Goods Authorization (RGA) number.

Inspect the boxes for obvious damage at the time of delivery, even if you do not plan to install them right away.

Even if no damage is suspected, open the carton within 24 hours and make a thorough inspection.

Identify or describe the missing/damaged item(s). Before you sign the bill - write "May have concealed damage" If you do not write this on the bill, you are responsible for any damage not noted at the time of delivery. If there is visible damage of the box, you need to open the box and inspect further before signing the delivery receipt. If you suspect internal damage, open immediately! If the driver or agent does not want to allow this, sign the bill "received subject to further inspection"

Conduct this further inspection at once and if concealed damage is discovered, it must be reported to the carrier within 24 hours. Have driver sign also noting any shortage or damage.  

Notify us as soon as possible regarding any damage/shortage so that we may assist you with investigating and/or filing a claim.

Keep any damaged goods and their packaging materials for later inspection.  

On making a damage claim the customer must take pictures both close up and at a distance to determine the claim during the investigation.

Do not let the boxes get wet as the popcorn used for packing is made of cornstarch and will melt onto the Lantern. It is difficult to remove once it has melted.

If you accept a shipment and do not note that there has been damaged in shipping we cannot be held responsible. All sales are final 10 days after receipt. No exceptions can be made without approval. Contact Lanternland Customer Service for a Return Goods Authorization (RGA) number.

Customer will be responsible for the safe return of lanterns to Lanternland. When returning lanterns they should be in their original boxes and must be insured by the shipper for the full purchase price.

If a lantern should be damaged during return shipment, the customer is responsible for filing a claim with the appropriate shipper.

All sales are final ten (10) days after receipt of shipment if no damage claim has been filed. Call Lanternland customer service for assistance in processing a damage claim. No exceptions can be made without approval.
Refunds: Once we receive your returned damaged item, please allow one billing cycle for a refund to appear on your credit card statement. Refunds on shipping and handling are credited only when an item is incorrectly shipped or arrives defective or damaged.

Shipping Policy Shipping Policy - Click for Details

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United States (Except Alaska and Hawaii):

All orders to the continental U.S. (excludes Alaska and Hawaii) ship free. Most orders are shipped by FedEx Ground but may be shipped by one of several trusted shipping providers, depending on location, weight, and size. You will be contacted at the time of shipment with the carrier and tracking information. The average shipping time is one to two weeks but may vary depending on your location.

All other locations:

Contact us with your shipping location and the items you would like to order at info@lanternland.com for a shipping quote.